Privacy Policy

Effective Date: [28/07/2025]

1. Introduction

NaturalFreshExp.com (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, share it, and your rights regarding it.

2. What We Collect

Information You Provide: contact details (name, email, phone), shipping details, payment info when placing orders.
Automatically Collected Data: IP address, browser type, device data, site usage (e.g. pages visited, clicks), cookies or similar technologies.
User‑Generated Content: comments, reviews or feedback, including name/email and browser details.

3. How We Use Your Data

Process orders, payments, deliveries, and customer service.
Improve website experience, troubleshoot issues, optimize performance.
Send marketing communications only if you’ve opted in; you may withdraw consent at any time.
Comply with legal obligations, detect and prevent fraud or unauthorized activities.

4. Cookies & Tracking Technologies

We use cookies to personalize and enhance your browsing experience (e.g. saving login info, preferences).
You may disable cookies in your browser, but this may affect functionality (such as login persistence).

5. Data Sharing & Third Parties

We do not sell your personal data. We share it only with trusted service providers as needed for:

Order fulfillment & delivery partners
Payment processors
Legal or regulatory authorities, where required
All third parties must comply with relevant data protection laws.

6. Data Retention

We retain your data only as long as required for legal compliance, contractual obligations, or as necessary to uphold your rights and support our business.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access and export your information
Correct or delete your personal data
Opt out of marketing communications
Object to or restrict processing
Please contact us at [contact@naturalfreshexp.com] to exercise these rights or for queries.

8. Children’s Privacy

Our service is not intended for individuals under 16. We do not knowingly collect info about minors. Any data mistakenly collected will be deleted promptly.

9. International Data Transfers

If you are accessing our site from outside [India], your data may be processed or transferred internationally in accordance with applicable cross‑border privacy laws.

10. Changes to This Policy

We may update the policy over time. Substantial changes will be communicated via our website or email. Continued use after changes implies acceptance.

Terms & Conditions

Last Updated: [28/07/2025]

1. Acceptance of Terms

By accessing or using NaturalFreshExp.com , you agree to these Terms & our Privacy Policy. If you do not agree, please discontinue use immediately.

2. Eligibility

You must be at least 18 years old (or legal age in your jurisdiction) and capable of entering into binding contracts. By using the site, you represent and warrant meeting this requirement.

3. Use of the Website

Access is granted for personal, non‑commercial use only.
You may not reproduce, distribute, modify, publicly display, or otherwise use content without our written permission.

4. User Accounts

You are responsible for maintaining account confidentiality.
Notify us immediately of unauthorized use.
We may suspend or delete your account if misuse occurs.

5. Intellectual Property

All text, images, logos, and other materials are our property or licensed to us. You may not copy or reuse them unless expressly authorized.

6. User Content

You retain ownership of content you post (e.g. comments, reviews), but grant us a license to display, modify, and distribute it.

7. Disclaimers & Limitation of Liability

Content is provided “as is”. We disclaim all warranties regarding accuracy, functionality, or suitability for specific uses.
We are not liable for any damages arising from your use of this site, to the fullest extent permitted by applicable law.

8. Indemnity

You agree to indemnify and hold us harmless from any claims arising from your use or misuse of the site or violation of terms.

9. Changes to Terms

We may revise these Terms at any time. Changes take effect upon posting. Continued use constitutes acceptance.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Maharashtra]. Any disputes shall be resolved in the courts of [Mumbai/ Maharashtra], unless otherwise required by applicable law.